Amazing food and even better service! A huge shoutout to Temethy for handling the rush with incredible speed and professionalism. A true asset to Hero Burger!
Hero Burgers Bradford staff member BASIT is the best burger maker ever! You can tell he puts a lot of love and care into creating a beautiful burger! I love going there when my son plays soccer, as in the area I live (Wasaga Beach/Barrie) there is yet to be a Hero Burger and it is really challenging to find gluten free burgers as well. But I am always so glad to see that it is Basit serving me as he not only is so good at his job, he is so polite and nice to chat too. Thank you Basit!
You consistently pack your food with the pop on top squishing the burger and making it cold. I am not sure if Skip was short drivers, but I know that you’re the only place in Mary that puts a pop on top of a burger that I know of anyway anyway my meal was ice cold and there were so much condensation inside the french fries that they were mushy and it was an edible and I’m sure it’s because of the way it’s packed and the delivery time because the food is excellent. I’ve had your food many times and it is great hot but the packing and the delivery time is unacceptable.
Had the egg burger on Monday night. Expensive for the quality of food. Burger was greasy and taisted like it was fried. Too bad I have eaten at other locations and burgers were excellent. Disappointed.
We had a wonderful time having our dinner at this location. Vanessa was patient with us and helped us pick the tastiest burger. Thank you Vanessa keep up the good work! We will be back because of you.
This review isn’t a complaint about the staff, the restaurant, or the food—it’s directed solely at the franchise OWNER. Whoever you are, it’s completely unacceptable to schedule just one employee during rush hour. The poor girl was doing everything on her own preparing food, taking orders, and handling a long line of customers. It was heartbreaking to watch. This level of neglect shows nothing but greed and disregard for your staff. I genuinely hope your employees walk out on you….you don’t deserve them.
Burgers are good but service is not. This seems to be a one man show and if you get a few people in there he has to cook as well as take orders. Nice man though.
Hero Certified Burgers is a Canadian Hamburger restaurant based in Bradford, Ontario. Hero Certified Burgers is located at 444 Holland St W, Bradford, ON L3Z 0G1, Canada.
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